HOT BUSINESS PHONE DEALS!

Gemini CLI - Buy 10, Get 1 FREE - only £39.95 each - Buy now!

• Triple standard message waiting
• Caller ID with 80 memories
• Large 3 line LCD
• 100 name & number directory
• 20 protectable direct access memories
• Full handsfree operation
• Headset socket
• Data port
• White
• 6 year warranty

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Agent 300/Gemini Basic Package - only £49.95 each - Buy now!

• Heavy duty call centre headset
• Monaural - single earpiece
• Noise cancelling microphone
• 2 year warranty

• Business telephone
• Triple standard message waiting
• Headset socket
• Black
• 6 year warranty

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Agent 300/Gemini Speakerphone Package - only £59.95 each - Buy now!

• Heavy duty call centre headset
• Monaural - single earpiece
• Noise cancelling microphone
• 2 year warranty

• Business telephone
• Triple standard message waiting
• Headset socket
• Full handsfree operation
• 10 non volatile memories
• Black
• 6 year warranty

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FREE DELIVERY ONLINE
To find out more or order please call 01942 262526 or visit www.corpteluk.com

Corporate Telecommunications’ New Dealer Strategy Goes Live
It may be one of the best-kept secrets in the industry, but with its existing distribution pedigree and increased commitment to the channel, Corporate Telecommunications thinks comms dealers will be impressed by what it has to offer.

Beginning life as a fairly specialist headset supplier to large call centres and businesses, Corporate Telecommunications has always dealt with the dealer channel through referrals. But now it wants to proactively grow this side of its business.

It’s already Plantronics’ fastest growing distributor in the UK, GN Netcom’s biggest distributor in Europe and the largest UK distributor for Sennheiser. The company is also expanding its product portfolio to make it even more dealer-friendly.

Aside from its established headset business, Corporate Telecommunications carries a range of analogue, DECT and IP handsets. And in addition its voice and data installation portfolio is a growing segment within the business; giving dealers an alternative source for their installation products, whichever supplier they choose for phone systems.

The firm has recently significantly expanded its warehouse space in preparation for new product lines and increased business it hopes to generate through the channel.

But what value can it add to dealers who already have relationships with other distributors?

Corporate Telecommunications is in the enviable position of being a growing and profitable company, that hasn’t got so large that it has lost its personal touch. In 2005 its turnover hit the £7.3 million mark, up nearly 50% on the year before, and it has ploughed profits back into developing an industry-leading customer service proposition.

The distributor has taken the bold step to focus its presence to dealers though its website, rather than showcasing products through a catalogue. It believes that dealers get more value through its Webstore, with regular online deals and personalised pricing available for dealers once they login.

The company is also the first comms distributor to add video and text chat functionality to its website. Once dealers are logged on, they have the choice to connect to their account manager via the Internet at any point in the Webstore - for further information on products, advice or even to place orders.

Chan Bansal, Business Development Manager at Corporate Telecommunications, explains: “If you have a question you just click one button on the screen and Live Chat connects you straight to the sales department. You can have either a live video connection or a text chat, depending on whether you have a webcam. All of our PCs here have cameras, so either way you can always see the person you are talking to at Corporate Telecommunications live on your computer screen.”

He has been impressed with how quickly dealers have been to use the new functionality, and says that he hopes that new dealer customers will be encouraged to give it a go. “The website has been live for around a month now, and the number of customers who have tried it has been phenomenal. We are actually seeing customers place orders via text and video chat; and the great thing for them is that it doesn’t cost anything because it is all via the Internet.”

The Webstore also gives dealers access to all of their historical orders, as well as the contact details for their appointed account manager if they would rather speak to someone on the phone.

Whichever way dealers wish to communicate with the distributor, they can be assured of a friendly and knowledgeable account manager. Bansal says that service is something that the company has always prided itself on, and it is determined that this will not change as it grows further. Many of its employees have more than nine years’ service and have maintained and strengthened relationships with their customers. “It is a fairly close-knit family atmosphere here. But it is also a fairly autonomously run business. The managers, including myself, run the day-to-day operations, so our people are empowered to make decisions,” explains Bansal.

The Live Chat tool isn’t the company’s only USP. Headset repair is another underpromoted service that provides real value add for dealers. Corporate Telecommunications deals with all makes and models of headset, and this not only provides additional revenue on previous sales, but also gives dealers’ customers greater peace of mind when they make purchases in the first place.

Headsets have become a more integral part of telephone system sales. And Corporate Telecommunications’ online headset locator gives dealers a helping hand when specifying products for their customers, but with the Live Chat function, they can quickly and easily escalate their queries to the sales team if they need more detailed advice.

Bansal says that the company aims to provide dealers with competitive margins – up to 30% depending on volume – but that it won’t undercut its competitors if cheaper prices are at the expense of customer service.

Plus, dealers get all the extra added value that they would expect from a telecoms distributor. Says Bansal: “We will help with sales support and marketing support. We do our own end user marketing and will also pass leads on to dealers, especially for the more specialist products that we are looking to launch.”Corporate Telecommunications makes it clear that it is in the distribution business for the long-term, and is not just looking to the dealer channel to bolster sales in the short term. Bansal concludes: “We are not after quick wins and transactional business. We want to build long-term relationships with new dealer customers.”

Alpha Technologies Appoints Corporate Telecommunications As UPS Distributor

Corporate Telecommunications, the specialist distributor of headsets and allied voice and data installation products has been appointed by Alpha Technologies as a (UPS) Uninterruptible Power Supplies distributor.Alpha Technologies is a US manufacturer that provides AC power conversion, protection and standby products. Corporate Telecommunications will focus on supplying Alpha Technologies Tetrex, Ali Elite Series and Pinnacle Plus power protection and standby products, which offer high performance battery back up and protection.

Ray Baggaley, Data Product Manager at Corporate Telecommunications said “we were looking for a brand and product line to compliment our existing voice and data installation product portfolio. In terms of reliability, scalability and total cost of ownership Alpha Technologies was the right choice”. New and existing Corporate Telecommunications dealers will be offered the potential to earn dealers margins of up to 30%, depending upon the levels of sales they achieve.

The entry level Tetrex UPS is available in desktop format, where as the ALI Elite and Pinnacle Plus are available in desktop and rack mount formats. The Tetrex is ideal for home and business computers, entry level servers and point of sales systems. The ALI Elite is ideal for servers, business telephone systems and voice and data networks. The Pinnacle Plus is ideal for mission critical applications i.e. servers, voice and data networks.

Pama/Plantronics Bluetooth Mobile Offers

We are now an official PAMA distributor

PNG9 Bluetooth Handsfree Kit
PM01-0002
£54.99 each*

PNG8 Bluetooth Handsfree Kit
PM01-0003
£37.40 each*

Clip n Go Handsfree Car Kit PM01-0001
£3.85 each*

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Plantronics Bluetooth Mobile Headsets

Plx Explorer 320
PL20-0542
£19.14 each*

Plx Discovery 640
PL20-0543
£44.68 each*

Plx Voyager 510
PL20-0530
£31.95 each*

* All prices exclude VAT and carriage (remember you get free carriage online)

To BUY NOW, contact our sales department please call 01942 262526 or email sales@corpteluk.com or click here

PLANTRONICS CS60 - BUY 3, GET 1 FREE

GN 9120 WIRELESS DECT HEADSET SYSTEM

Walk 'n' Talk with the GN Netcom cordless headset

The GN 9120 is a wireless headset solution that can revolutionise the way your staff operate within your work place be it an office, call centre or contact centre. This solution will give you freedom of movement as you are not confined to your work station. Ultimately this will allow you to communicate with your customers and suppliers more effectively and deal with specific issues more immediately, rather than having to ring callers back or asking them to hold etc.

As Europe's largest GN Netcom distributor we would like to offer you our current special offer :

Buy 2 GN 9120s and get a Free one!












Features

Walk 'n' Talk : in the office – up to 150m range and up to a 12-hour talk time.
Ultra-lightweight : weighs the same as a traditional corded headset.
Telephone conferencing : fully mobile, hassle-free conference calling on the move.
Multi-function button : answers and hangs up with a simple press.

Benefits

Helps multiple training : Allows team leaders and trainers to train up to 4 agents at any one time. Wide range of optional extras : choice of 3 boom arms, noise cancelling, filtering and standard microphones and remote call answering / ending.
Compatibility : Compatible with most standard business telephone systems.

Three model options













GN 9120 Flex WEB120 £169.95 each*
with handset lifter WEB123 £179.95 each*












GN 9120 Micro WEB121 £164.95 each*
with handset lifter WEB124 £174.95 each*

GN 9120 Midi WEB122 £159.95 each*
with handset lifter WEB125 £169.95 each*

* all prices exclude VAT and delivery (free delivery online)

How do I get one?

Click on 'buy now' to buy straight away or 'call me back' and we'll call you straight back or try our free live chat service via our website.

To contact our sales department please call 01942 262526 or email sales@corpteluk.com